Our Frequently Asked Questions

  • 1. Why do I need to restore my roof?

    Your roof not only forms an integral part to the structure of your home but it is designed to protect your most valued assets that are housed beneath. Keeping it well maintained will provide you peace of mind for a long time. Exposure to weathering over time can compromise the integrity of roof surface resulting in broken tiles, bedding and pointing on tiled roofs, eventually causing leaks.
    It is important that when proceeding with a roof restoration that quality roof coatings are applied as a measure of providing the necessary protection against environmental damage. An Ivy Contractors Roof Restoration will not only provide you the necessary maintenance your roof needs but will change the overall appearance adding value to your most prize possession your home.

  • 2. What are the Procedures for restoring my roof?

    Preparation of the roof surface is paramount and Ivy Contractors – Roofing Specialists recognises this as one of the most important aspects of the entire roof restoration process. The cleaning procedure begins with high-pressure water blasting and applying sterilizing solution. Once the fungal and algal spoilage has been completely destroyed, then any faulty, cracked or broken tiles are repaired or replaced. Once the roof has been prepared appropriately, the roof is then primed with a Roof Sealer, then two coats of a coloured Roof Membrane.

  • 3. How long will it take?

    While Ivy Contractors will endeavour to start and complete your restoration as soon as possible, every home is different and sometimes restorations are delayed due to mitigating weather conditions. Our customer service team will advise you of any anticipated delays or any cancellation.

  • 4. Can I be assured of professional trades people?

    All Ivy Contractors employees are professional, trained and skilled in their field of expertise. From our Customer Service Staff, to Painters and Roofers you are guaranteed exceptional service, quality workmanship and an experience that we are certain you will want to share and recommend among family and friends.

  • 5. Is there a warranty?

    Warranty on roof restorations lasts 7 years. This is not applicable if you have had a previous restoration. Terms and Conditions apply, please contact our office for further details.

  • 6. What Products do you use?

    Ivy Contractors use and will only recommend Roof Reviver? Roof Coatings – more than just a surface coating, it is a proven system that protects against harmful UV rays, peeling, flaking, pollution, dirt pickup, discoloration and mould growth.

  • 7. Are you dealing with a Company that is reputable and has been in business longer than the warranty they issue?

    Ivy Contractors, the roofing specialists has been in business for 10 + and are still operating under the original ownership.

  • 8. Are you dealing with a Company that has a professional set up?

    Ivy Contractors, the roofing specialists has a professional office and store located in Seven Hills, NSW and do not operate out of the back of a Tradesman ute. Servicing Sydney and surrounding areas – you can work with our professional office staff during normal business hours.

  • 9. Are you dealing with a Company that holds current Licenses and is fully insured?

    Ivy Contractors, the roofing specialists holds all licences for roofing and painting works. We also have full comprehensive insurance cover for both Workers and Public Liability. Please contact our friendly staff on 02 9674 4556 if you would like a copy.

  • 10. Are you dealing with a Company that is all about Quality?

    Ivy Contractors takes pride in its work and wont cut corners to save a dollar. We use and only recommend fully tested, certified and quality products.

  • 11. Are you dealing with a Company that warrants the roof restoration?

    Ivy Contractors warrants on both workmanship and products and issues a 7 year dual warranty on completion of roof restoration.
    **PLEASE NOTE: This warranty does not cover fading.

  • EXCEPTIONAL QUALITY

  • COMMITTED TO OUR CLIENTS

  • SUPERIOR GUARANTEES

Contact Us


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When it comes to repairing or restoring your roof, you need to be certain that you’ve hired the right team for the job. No matter what your situation, give us a call today – we’ll happily provide a quotation, as well as offer expert advice on the best way to approach the job.

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